Grant Marketing Blog

Enhancing Customer Service with AI-Enabled Chatbots

Posted by Grant Marketing on Aug 6, 2024 7:57PM

How to Improve Efficiency and Drive Customer Satisfaction for B2B Manufacturers

The need for efficient, responsive, and high-quality customer service has never been greater. For B2B manufacturers, the stakes are particularly high, as their clients rely on timely and accurate information to make critical decisions.

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Topics: AI, customer service, B2B Manufacturers

Five Ways to Build Your Brand Through Customer Service

Posted by Bob Grant on Sep 20, 2023 2:57PM

Put the Custom in Customer Service

In today’s competitive and noisy market, providing exceptional customer service is essential for the success and growth of your B2B business. But customer service is more than just resolving issues and answering customer inquiries.  

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Topics: B2B Marketing, B2B Branding, customer service

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